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Payments and Refunds
The balance of projects is due when the work is completed. To encourage prompt payment, I will add a 2% monthly late charge any unpaid amount over 1 month old. We want you to be completely satisfied. If you have an issue with our services, please contact us right away!
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Credit Card Information
I never see your credit card information or store it in my system. When you enter your credit card information in a form on my Website, the data is sent in an encrypted connection directly from your browser to my payment processor, where it is stored on their secure PCI-compliant servers. They provide me with the last 4 digits of the card number and a "token" (made up of random characters) that identifies your account. I store the token in our system and use it when I need to have our payment processor charge your credit card (e.g. monthly hosting payments or when you pay using your saved card).
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Data Security
My leased servers are located in a state-of-the-art data center that is equipped with multiple layers of network security. They are monitored 24/7/365 by system administrators to ensure reliable up-time and data security. All sensitive data is encrypted during transmission, including client-Website and employee-Website connections.
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Privacy Policy
Any personal information you enter on this Website (e.g. contact and payment info) is kept private. I do NOT give it to anyone else. As a client, you authorize me to reasonably use photographs, videos, and audio recordings of you for promotional and educational purposes, in print, on my Website, and on social media. At any time, you may request that I not use this information.
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Liability Disclaimer
Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. I've done our best to be accurate, but I don't provide any warranty or guarantee on the information offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
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Other Legal Stuff
This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Washington. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.